About CoverDirectory
CoverDirectory is the insurance directory at coverdirectory.com. For questions about your personal information, contact us through our privacy request form.
Your privacy requests
Use the privacy request form to ask about your information, request a copy, correct it or ask for its removal. We store your request and messages so we can review and respond. An email address is optional and helps us find the relevant information. You will receive a private link to check for replies and add information. Save this link and keep it private. We may ask for further information to confirm that a request concerns your own information.
1. Browsing and searches
You can browse and search without entering your name or email address. Your searches may remain in your browser history. We use limited information about visits to protect the website and keep it working.
2. Saved businesses
Your shortlist and question ticks are stored in this browser on your device. They are not sent to us. You can remove saved businesses, reset the questions or clear your browser’s site data to delete them. Anyone using the same browser profile can see the saved list.
4. Your email address
Sharing your email gives you access to up to 25 results per search. We also keep the date you shared it, the page you used and any country or business type you selected. Your email remains private, and sharing it does not subscribe you to marketing emails. Clearing your browser’s site data ends your expanded access. To ask us to delete your email, use the privacy request form below.
5. How long we keep your information
We keep your information for the purposes described in this policy and delete it when it is no longer needed.
- Email shared for search access: deleted 12 months after you last share your email with us. Your expanded search access lasts up to 30 days in your browser.
- Privacy requests and messages, including any contact details you provide: kept while we handle your request, then deleted 12 months after the request is closed.
- Business profile requests: your contact details and proposed information are kept while we handle your request, then deleted 12 months after it is closed.
- Routine security records: kept for up to 30 days to prevent misuse and investigate problems.
- Saved businesses: stay in your browser until you remove them or clear your browser’s site data.
You can ask us to delete your personal information sooner through the privacy request form.
Business profile requests
When you ask to claim or update a business profile, we use your name, work email, relationship to the business and the information you provide to handle your request. Your contact details remain private. You can check progress through your private request link. Submitting a request does not subscribe you to marketing emails.
6. Directory information
Business information comes from public registers, company websites and other sources linked from the profiles.
7. External websites
Company and source links lead to websites run by other organizations. Their privacy policies apply when you visit them.
Make a privacy request
Ask about your information, request a correction or ask us to remove it. Save your private request link to read our reply and add details.