Find the right type of insurance business.

Check the role of each business named on a policy, quote or renewal letter.

Insurance companies

Find the company named as the insurer on your policy. Compare its registered name, home country and official website before you get in touch.

Insurance brokers

Find a business listed as an insurance broker. Compare its identity and official website, then ask which insurers and products it can help you with.

Insurance agencies and agents

Find insurance agencies and agent offices. Check the business name and official website, then confirm which insurer the office represents for the product you need.

Before you contact a business

Which company insures the policy?

Start with the insurer named in your policy documents. Compare its full name with the business profile and follow the official website and source links. A brand or trading name may differ from the registered name.

What should you ask an insurance broker?

Ask which insurers and products the business works with, what service it will provide and how it is paid. Confirm who the insurer would be and who you should contact after buying a policy.

What should you ask an insurance agency?

Ask which insurer the agency represents for the specific product you are considering. Confirm the agency’s role, the name that will appear on the policy and where to direct service or claims questions.

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